Terms and Conditions

Effective Date: January 30, 2026 | Last Updated: January 30, 2026

Welcome to GlowSMS! This document constitutes a binding agreement between you ("User" or "you") and GlowSMS ("Platform", "we", or "us"). Please read these terms carefully before using our services available at glowsms.com. By accessing or using the Service, you fully accept these terms.

These Terms and Conditions govern your access to and use of the GlowSMS website and services, including all messaging tools, dashboards, and related features (collectively, the "Services").

By accessing or using GlowSMS, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Services.

1. Service Description

GlowSMS provides virtual phone number services for receiving SMS verification codes. Users can rent temporary or long-term virtual numbers through our platform to receive SMS verification messages from various online platforms and applications.

Service features include:

  • Virtual phone numbers from multiple countries
  • Real-time SMS verification code reception
  • Support for various online services and application platforms
  • Easy-to-use web-based interface

This service does not include:

  • SMS sending capabilities
  • Long-term telephony communication services
  • Emergency services or 911 functionality

Important Notice: We do not guarantee the acceptance of our virtual numbers by third-party services. Some services may block virtual or shared numbers.

2. User Eligibility and Accounts

You must be at least 18 years old or the age of legal majority in your jurisdiction to use this Service. When registering an account, you must provide accurate, complete, and current information.

You are responsible for all activities under your account, including:

  • Maintaining confidentiality of account credentials
  • All transactions conducted through your account
  • Any charges or losses resulting from unauthorized account use

You must not disclose any personal information, including but not limited to: website name, account details, and other personal data to third parties. You must notify us immediately if you discover unauthorized use of your account.

3. Usage Restrictions

To prevent our service from being used for fraudulent purposes and to prevent any illegal activities, an appropriate filtering mechanism is established on the Platform. Services unacceptable for receiving SMS (such as banks/credit institutions, electronic payment systems, and similar services) will not be displayed on the website pages.

When using GlowSMS services, you agree not to:

  • Use the Service for any illegal, fraudulent, or unauthorized purposes
  • Use for registering or verifying accounts with banks, financial institutions, or electronic payment systems
  • Engage in spam, phishing, or other malicious activities
  • Interfere with or disrupt platform operations
  • Impersonate others or misrepresent affiliation with any person or entity
  • Collect or store personal information of other users
  • Resell or redistribute the Service without written authorization
  • Copy, modify, or create derivative works of any part of the website
  • Reverse engineer the platform or attempt to extract source code

Products listed on the Platform may only be used for legitimate purposes. We reserve the right to suspend or terminate accounts violating this policy at our sole discretion, without refund and without prior notice.

4. Billing and Payment

4.1 Pricing and Charges

All service prices are as published on our website. We reserve the right to modify pricing at any time without individual user notification. Price changes take effect immediately upon website update.

4.2 Payment Methods

Users must prepay through payment methods supported by our platform. All transactions are charged at the price in effect at submission time.

4.3 Billing Basis

SMS reception services are billed based on number rental, not message volume. Once a number is successfully rented, the relevant fee is deducted from your account balance regardless of whether messages are successfully received.

4.4 Account Balance Policy

Important: All account balance top-ups are final and non-refundable.

Once you add funds to your account balance through any payment method (credit card, cryptocurrency, or other supported methods), those funds become account credits and cannot be withdrawn or refunded to your original payment method. This policy applies to:

  • All balance top-ups regardless of payment method used
  • Unused account balance (funds that have not been spent on services)
  • Remaining balance after service purchases
  • Account balance upon account closure or termination

By adding funds to your account, you acknowledge and agree that these funds will remain as account credits and can only be used to purchase services on our platform. We strongly recommend that you only add the amount you intend to use for our services.

4.5 Service Refund Policy

Payments are non-refundable in the following circumstances:

  • Successfully rented numbers (regardless of SMS reception)
  • Fees resulting from user operational errors
  • Fees incurred when third-party services refuse to send verification codes
  • Fees incurred when third-party services block virtual numbers

Refunds to account balance will only be considered in the following situations:

  • Major technical malfunctions that we fail to resolve within a reasonable time
  • Service cancellation within the allowed timeframe (as specified in our cancellation policy)

Note: Service refunds are credited back to your account balance, not to your original payment method.

4.6 Dispute Resolution

If you dispute any charges, you must notify us through our support channels within 48 hours of the transaction. We will review and decide at our sole discretion whether to issue a refund or account credit.

5. Service Availability and Limitations

5.1 Service Level

Materials on the Platform are provided on an "as is" basis. We make no warranties, express or implied, including but not limited to conditions of merchantability applicable to our products and/or services. We do not guarantee that the Service will:

  • Be uninterrupted or error-free
  • Be completely secure or accurate
  • Meet your specific requirements
  • Provide numbers from all countries at all times

5.2 Number Availability

Virtual number availability depends on our upstream suppliers and telecommunications operators. Numbers from specific countries may become unavailable at any time. We do not guarantee continued availability of any specific number, nor do we guarantee the authenticity, accuracy, or reliability of personal data provided by Users.

5.3 Message Reception Limitations

Some service providers may refuse to send verification codes to virtual numbers or block shared numbers. We cannot control third-party sending policies and blocking decisions, and accept no responsibility for such situations.

5.4 Number Recycling

After rental periods end, numbers will be reassigned to other users. You should not rely on retaining any specific number long-term, nor should you use this Service to receive messages containing sensitive personal information.

6. Intellectual Property

6.1 Platform Ownership

GlowSMS and/or its licensors own the intellectual property rights to all materials on the website. All intellectual property rights are reserved. You may access protected materials on GlowSMS only for personal use and subject to the restrictions set forth in these Terms.

6.2 Usage Restrictions

You unconditionally agree not to:

  • Republish materials from the website
  • Use these materials for commercial purposes or public display (commercial or non-commercial)
  • Reproduce, transmit, distribute, modify, duplicate, or copy materials from the website
  • Create mirrors of website content on any other server
  • Remove copyright marks and/or other intellectual property protection marks
  • Attempt to decompile and/or reconstruct any software available on the website

If you engage in any of the above actions, your account may be blocked. We will initiate an internal investigation to determine whether a violation has occurred. If a violation is established, the situation will be further resolved through legal channels.

7. Privacy and Data Protection

We collect, use, and protect your personal information according to our Privacy Policy. Using this Service indicates your consent to that policy.

When you visit the website or send us an email, or we contact you via email or send notifications on the website, electronic communication is used. You agree to interact through the Internet and confirm that all contract notices, personal data transfers, and other communications we provide to you in digital form must comply with all requirements for similar materials in writing.

Important notices:

  • All message content received through virtual numbers may be visible to other users (if the number is reassigned)
  • Do not use this Service to receive messages containing sensitive personal information
  • We may log service usage for operational and security purposes

8. User Reviews and Feedback

Registered users can post ratings and comments regarding products and services purchased through the website, provided that such reviews are not contrary to law, offensive, threatening, defamatory, violating privacy rights, intellectual property rights, or otherwise causing damage to third parties. Comments also cannot contain mass invitations, mass mailings, or any "spam."

We do not filter, edit, or review comments before they appear on the website. Comments do not reflect the opinions of GlowSMS, its representatives, employees, and/or affiliates. Comments reflect the views and thoughts of the person posting the comment. To the extent permitted by applicable law, we are not responsible for comments or for any damages and/or expenses incurred as a result of using and/or posting comments on the website.

We reserve the right to delete (or limit) such materials without restriction but do not take responsibility for the content of regularly posted user reviews.

9. Limitation of Liability

9.1 Service Disclaimer

We do not guarantee that any information on the website is accurate, complete, and up-to-date. We have the right to edit information on the website at any time without prior notice to users. Materials on the website may contain technical, textual, or visual errors/inaccuracies.

This Service provides unique services and products. We cannot control the quality and/or compliance of certain product characteristics, nor do we guarantee the accuracy, reliability, completeness, and relevance of information provided by Users.

9.2 Indirect Damages Disclaimer

We shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, loss of data, business interruption, or loss of goodwill, even if we have been advised of the possibility of such damages.

9.3 Liability Cap

To the maximum extent permitted by applicable law, our total liability to you, whether based on contract, tort, or other legal theory, shall not exceed the total fees you paid to us in the 30 days preceding the event giving rise to the claim.

9.4 Third-Party Website Disclaimer

The website may contain links to third-party websites. These links are provided merely for your convenience and to provide you with additional information. We do not control the content of third-party websites, so your access to any third-party sites is at your own risk. To the maximum extent permitted by applicable law, we do not provide any guarantees regarding third-party website content, materials, products, or services, nor are we responsible for any damage caused by using such sites.

10. Indemnification

You agree to indemnify and hold harmless GlowSMS, its officers, directors, employees, and agents from all claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your infringement of any third-party rights
  • Any activities conducted under your account
  • Any comments or content you post

11. Termination

11.1 Your Termination Rights

You may terminate this Agreement at any time by ceasing to use the Service and closing your account.

Important: Any remaining account balance will be forfeited upon account closure and cannot be refunded. Please use all account credits before closing your account.

11.2 Our Termination Rights

We reserve the right to terminate or suspend any user account without notice if these Terms are violated. We may immediately suspend or terminate your account and access rights for any reason, including but not limited to:

  • Your violation of any provision of these Terms
  • Your activities pose risks to the platform or other users
  • Requests from regulatory authorities or law enforcement
  • Your account remains inactive for 180 consecutive days
  • We decide to discontinue providing services

Upon termination, your right to use the Service ceases immediately, and any unused balance will be forfeited.

11.3 Survival After Termination

Provisions of these Terms regarding intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.

13. Modification of Terms

We reserve the right to modify these Terms at any time without prior notice to users. Modified terms take effect immediately upon publication. Continued use of the Service indicates your acceptance of revised terms. The latest version of our documents is always available at the bottom of the website.

If you disagree with modifications, you should cease using the Service and close your account.

12. Governing Law and Jurisdiction

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12.2 Jurisdiction

Both parties agree that any disputes arising from these Terms shall be subject to the exclusive jurisdiction of courts in the United States.

12.3 Compliance Obligations

You agree to comply with all applicable national and international laws, regulations, and rules regarding the use of the website. We are free to investigate the nature of complaints and other reported violations and take any action deemed appropriate, including but not limited to terminating your account and reporting any suspicious and/or illegal activity to law enforcement authorities, regulators, or appropriate designees. Subject to the Privacy Policy, where required by law, we may disclose any information including but not limited to: your personal data, usage history, published data, IP address, and traffic information.

14. General Provisions

14.1 Entire Agreement

These Terms and Conditions, as well as the Privacy Policy, Payment Policy, Refund Policy, any license agreements, and other documents published on our website, collectively constitute the entire agreement between you and GlowSMS and prevail over any other agreements, statements, guarantees, and individual understandings.

14.2 Severability

If any provision of these Terms is deemed invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, and the remaining provisions shall continue in full force.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign this Agreement without our prior written consent. We may freely assign this Agreement to any third party.

14.5 Contact Information

For any questions or inquiries regarding these Terms, please contact us through the contact information listed on glowsms.com.